ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed.
Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach.
Group and In-Class training available for Ottawa, Kingston and the World. Flexibility is our advantage
Are you looking to book a group of people? We specialize is putting together a class that matches your organizations needs. We can work with you in regard to required training dates, location of training, catering etc.
If you are an organization that is spread out and require training for people across the country or the world, we can provide instructor led training with a mix of Virtual and in-class participants.
We currently provide training to corporations and Canadian government organizations.
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