ITIL Training & Certification
About ITIL
ITIL is part of the Best Practice Solutions portfolio designed to help organizations become more effective across IT service management, project, programs and security.
The AXELOS methods include ITIL®, PRINCE2® and RESILA® and offer guidance on cyber resilience and risk, value and portfolio management. New Horizons is uniquely positioned to bring you the best training across the portfolio, utilizing an award-winning, best-in-class instructor pool.
What is ITIL?
ITIL is the most widely accepted and trusted approach to IT service management in the world. The ITIL certification equips you with a cohesive set of global IT best practices, drawn from public and private sectors, to provide world-class services and maximize value to businesses.
Benefits of ITIL Training
By employing ITIL’s IT service management best practices, organizations have been proven to increase productivity, optimize costs and improve customer experience. Adopting and adapting ITIL according to each organization’s specific requirements enables service providers to:
- Support business outcomes
- Enable business change
- Optimize customer experience
- Manage risk in line with business needs
- Show value for money
- Continually improve
ITIL Certifications at New Horizons Kingston
Every ITIL course from New Horizons Kingston follows AXELOS standards. You can count on New Horizons to help you obtain industry-leading ITIL training that will enhance your career and help organizations implement ITIL frameworks.
ITIL certifications and training from New Horizons Kingston provides the key to unlock the value from your IT investments, by using best practice frameworks to align your IT services with your organizations strategy and goals.
ITIL Credit System
With the release of ITIL 4, the previous credit system is giving way to more streamlined and modern approach that embraces the holistic view of the new scheme. Divided into three primary job roles – ITIL Specialist, Strategist, and Leader – these cleaner paths lead to toward two distinct designations of either the Managing Professional or the Strategic Leader. More details around these paths will be revealed as these courses release throughout the year.
The ITIL version 3 credit scheme remains in effect until at least mid-year, 2020, for those who are currently invested in ITIL v3. For answers to FAQs around this transition, please go to this page.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.