Course Details
Course Outline
1 - Course Introduction
Introductions and course logisticsCourse objectives
2 - Introduction to Troubleshooting
Define the scope of troubleshootingUse a structured approach to solve configuration and operational problemsApply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
3 - Troubleshooting Tools
Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problemsIdentify important vSphere log files and interpret the log file contents
4 - Troubleshooting Virtual Networking
Analyze and resolve standard switch and distributed switch problems Analyze virtual machine connectivity problems and fix them Examine common management network connectivity problems and restore configurations
5 - Troubleshooting Storage
Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems Analyze and resolve common VM snapshot problemsIdentify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems
6 - Troubleshooting vSphere Clusters
Identify and recover from problems related to vSphere HA Analyze and resolve VMware vSphere® vMotion® configuration and operational problemsAnalyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
7 - Troubleshooting Virtual Machines
Identify possible causes and resolve virtual machine power-on problems Troubleshoot virtual machine connection state problems Resolve problems seen during VMware Tools™ installations
8 - Troubleshooting vCenter Server and ESXi
Analyze and fix problems with vCenter Server servicesAnalyze and fix vCenter Server database problems Examine ESXi host and vCenter Server failure scenarios and resolve the problems
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Target Audience
System administrators
System integrators
Prerequisites