1 - The History of EI
Defining Emotional Intelligence
Understanding the 5 Components of Emotional Competence
Using an Emotional Vocabulary
2 - Can You Learn EI?
Learning to Be Emotionally Competent
Building Trusting Relationships
3 - Enhancing Your Communication with EI
Creating a Powerful First Impression
Using Body Language
Communicating with Flexibility and Authenticity
4 - Emotions & Behavior
Expanding Your Emotional Toolbox
Offering Your Attention and Acceptance
5 - Emotions Under Stress
Applying the Right Emotions at the Best Time
Managing the Modes of Cognition
6 - Gratitude & Strength of Character
Cultivating Enthusiasm, Confidence, Trust, Tenacity, and Character
Understanding the Role of EI at Work
Disagreeing Constructively, Applying Passion and Fostering Optimism
7 - Meaningful Life Balance & Authenticity
Leading by Example
Giving In Without Giving Up
Making Authenticity a Part of You DNA
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Those desiring to achieve and apply emotional self-awareness and management to enhance their professional careers as well as realize their personal goals.