Every organization needs to identify business needs and determine solutions to business problems. Those solutions often include a
software-systems development component, but may also involve general process improvement, organizational change or strategic planning and policy development.
Whether you are new to business analysis or interested in earning your Certified Business Analysis Professionals (CBAP) certification
from the International Institute of Business Analysis (IIBA), New Horizons Kingston’s Center for Leadership and Development
can help you acquire the skills you need.